ONE – Europe’s First Mobile Household & Private Liability Insurer Goes Online
- Europe's first 100 % digital household & private liability insurance carrier with Munich RE as reinsurer
- Ashton Kutcher and other international VCs are investing
- Policy confirmation in three minutes; damage processing in a few hours; cancellable monthly
BERLIN; VADUZ, 02/01/2018 – Insurance has been around for hundreds of years, that much is clear. ONE is Europe’s first digital all-round insurer. Starting today, users can get household and third-party liability insurance in minutes through their smartphone. Further types of insurance will follow shortly. The investor behind the startup is the WeFox Group. A large number of renowned VCs and celebrities from show business have participated in the holding company. Munich RE, the world’s largest reinsurer, participates as a strategic partner in the company.
“Customers expect a completely different kind of service today than they did 15 years ago. Amazon delivers packages the same day, Netflix runs on-demand, not just at 8:15 pm. We want people to forget everything they know about insurance and give them a whole new experience and attitude.”
Instead of using snail-mail correspondence and hotlines, ONE relies on fully digital communication: Through the app, customers answer the most important questions about their insurance, input their credit card or direct debit data, and are insured within a few minutes. Of course, a telephone hotline is still available, because ultimately the customer should be able to choose how he or she wants to connect with ONE. Claims are reported directly via the smartphone and assessed within a maximum of two hours. In 60 percent of all cases, the damage is paid on the same day – for example, in case of a bicycle theft. Complex damages are settled within a maximum of eight days.
“This is a whole new dimension in the insurance industry. So far, most startups in the field have been active only as brokers or have focused only on a particular type of insurance. In contrast, ONE acts as an actual insurer, with a license for the entire EU region and its own insurance products in all important areas of life.”
ONE brings insurance to the digital world, giving it the ability to tailor its own insurance packages to the customer: The startup offers monthly, cancellable policies that can be flexibly adjusted at any time via the app or the web – for example, changing the sum insured. “The best thing about this is: if a customer remains faultless, we reward him,” says Julian Teicke, CEO of the WeFox Group and co-founder of ONE. Once a year, ONE users can withdraw money, get a discount, or donate the amount to a good cause. “We want to take the bonus system a step back to the original idea of insurance: A group of people withdraw money if one member of the group runs into trouble. If everyone is doing well, then everyone should benefit accordingly.”
Household and third-party liability insurance are just the beginning. In the future, ONE intends to develop from a material insurer to an all-round insurer, true to the chosen company name, ONE.
“Today, many customers use different insurance service providers, each with different terms and with different contact persons. In the future, we want to give customers the opportunity to cover all important areas of life with a single policy."
ONE is the first 100% digital household & private liability insurance in Europe. Users can take out monthly, cancellable insurance policies via smartphone within a few minutes – initially for household and liability insurance. Damage is reported directly via the app and paid on the same day in 60 percent of cases. With no claims, the customer receives money back – or the opportunity to donate for a good cause.
ONE was created by CEO Stephan Ommerborn in November 2016 and has offices in Vaduz and Berlin. Its partners include the leading reinsurer, Munich RE, and the US software group Salesforce. Through its parent company and investor WeFox Group, global investors such as the Japanese SBI Investment Ltd., Target Global, Mountain Partners, Speedinvest and Horizons and iD Ventures from Silicon Valley have invested a high, double-digit million amount. A variety of German pop singers and Celebrities such as Ashton Kutcher (Sound Ventures) have also invested with other business angels. Since 2017, ONE has been part of the WeFox Group founded by Julian Teicke.
About ONE Versicherung AG
Über ONE – Europas erster 100 % digitaler Sachversicherer
ONE ist ein digitaler Real-Time-Versicherer. Makler und Endkunden können innerhalb weniger Minuten papierlos monatlich kündbare Versicherungen abschließen. Schäden werden digital gemeldet und in über 60 Prozent der Fälle noch am selben Tag beglichen. Zum Start sind zunächst Hausrat- und Haftpflichtversicherungen in Deutschland erhältlich. Bei Schadenfreiheit gibt es Geld zurück – oder die Möglichkeit, für einen guten Zweck zu spenden.
Der digitale Sachversicherer wurde von Stephan Ommerborn und wefox Group CEO Julian Teicke gegründet und hat seinen Hauptsitz in Vaduz, Liechtenstein. Das Unternehmen ist eine Tochter der Wefox Group und wird seit Juni 2019 von CEO Oliver Lang geführt. ONE wird von der Finanzmarktaufsicht Liechtenstein nach EIOPA-Standards beaufsichtigt.
Zu ONEs Partnern zählen als führender Rückversicherer die Munich Re sowie der Softwarekonzern Salesforce. Über die wefox Group investierten globale Investoren wie die japanische SBI Investments Ltd., Mubadala Ventures aus Abu Dhabi, CreditEase, Target Global, Ashton Kutchers Sound Ventures, Speedinvest sowie Horizons und iD Ventures aus dem Silicon Valley einen dreistelligen Millionenbetrag.
ONE is the first digital all-round insurer in Europe. Users can take out monthly, cancellable insurance policies via smartphone within a few minutes – initially for household and liability insurance. Damage is reported directly via the app and paid on the same day in 60 percent of cases. With no claims, the customer receives money back – or the opportunity to donate for a good cause.
ONE was created by CEO Stephan Ommerborn in November 2016 and has offices in Liechtenstein and Berlin. Its partners include the leading reinsurer, Munich RE, and the US software group Salesforce. Through its parent company and investor WeFox Group, global investors such as the Japanese SBI Investment, Target Global, Mountain Partners, Speedinvest, Horizons and iD Ventures from Silicon Valley have invested a high, double-digit million amount.
Also, Actors such as Ashton Kutcher (Sound Ventures) and other German celebrities invested together with other business angels via a vehicle. Since 2017, ONE has been part of the WeFox Group founded by Julian Teicke.